Free Downloads

Please enjoy this list of Free Articles and Training Materials available for download.  There are a number of articles on different sales related topics which we hope you find  interesting. Please feel free to pass these around your colleagues. If you wish to purchase more of these they can be found on our products page.

We are always interested in your feedback. If you have feedback, or would like information on any sales related topic please e-mail me frank@salestraining.co.uk

NEW!!  Free Trial: Developing Sales Skills -  Relationship Selling'
Preview our latest training course using mp3 Audio files with Workbook accompaniment.

Click on the links below to download.

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A sales management manual for developing your management skills
A sales management manual for developing your management skills
Asking questions
Asking questions
Asking questions 2
Asking questions 2
Asking questions 3
Asking questions 3
Assertiveness. How to be more assertive
Assertiveness. How to be more assertive
Call centre selling
Call centre selling
Closing the sale
Closing the sale
Creating rapport
Creating rapport
Cross selling and up selling
Cross selling and up selling
Customer service
Customer service
Dealing with objections
Dealing with objections
Decision making styles
Decision making styles
E-marketing secrets
E-marketing secrets
Features advantages and benefits
Features advantages and benefits
Features, advantages and benefits
Features, advantages and benefits
Gordon Ramsay technique
Gordon Ramsay technique
How to be more confident
How to be more confident
How to plan for negotiations
How to plan for negotiations
Key activities for salespeople
Key activities for salespeople
Listening skills
Listening skills
Making your sales pitch
Making your sales pitch
Managing salespeople in a recession
Managing salespeople in a recession
Negotiating and discounting
Negotiating and discounting
Negotiation skills template
Negotiation skills template
NLP
NLP
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