Colette Johnson has been a professional Sales Training Consultant since 1993 and brings to the Sales Training Consultancy expertise and a wealth of experience working with major organisations

Colette has wide experience in recruiting, training and developing people who sell by telephone. In 1994 Colette worked at Legal & General Direct in a senior management position, establishing the call centre and recruiting the staff.

Colette’s sales training programmes focus on winning and keeping customers, with the emphasis on learning relevant skills that can easily be transferred from the training room to the workplace. Quantifiable improvements in performance can be evaluated as a result of Colette’s training programmes, meaning that bottom line results can be measured.

She has a Certificate in Management from Reading University, the IPD Diploma in Training and Development from Thames Valley University and is a fully qualified NLP Practitioner.

Clients she has worked with include American Express Travel, Going Places Direct, Thames Water, Diners Club, Bank of Cyprus, Lloyds of London, Legal and General, WPA, Cornhill, Nationwide Building Society, American Express, Sage Software, British Telecom, Vodafone and many others.