Hell

What Do Even The Best Sales Managers Do Badly?

What Do Even The Best Sales Managers Do Badly?

As the saying goes, “Feedback is the breakfast of champions”. Surveys and research provide excellent opportunities for feedback and, as managers seldom get chance to validate their performance with their teams, research that shows what management is doing right and...

Hell

6 Steps To Follow To Become A Trusted Advisor

6 Steps To Follow To Become A Trusted Advisor

There are many levels of service that you can achieve with your customers, and many salespeople are quite happy to achieve the status of supplier to their businesses. At this level, you continue to offer products and services as and when the customer needs them, and...

Hell

When Should You Stop Negotiating?

When Should You Stop Negotiating?

No doubt you will have entered some negotiations and you find yourself giving away much more than you had intended to, and ended up in a lose/win situation, where the disadvantages of your position far outweigh the benefits you have gained. How do you feel when this...